A lot of people I met when we talk about KM mostly focused KM in large or big sized organisations. Not many spoke about KM in small business and its relevance. Maybe due to the small size, the organisation could easily manage its knowledge. Yes, if its own tacit knowledge and explicit knowlede, yet to some extent! Usually KM implementations are done by developing a KM system or implementing an IT tool for the organisation. This is usually very expensive and beyond the reach of small businesses. As a result, small businesses do not see KM relevant theme for their business.

KM can hekp small business in many ways that do not require them to implement expensive solutions.  Some of the examples of KM job for small business would be:

1. Knowledge mapping - this would include mapping out of the business operational knowledge and flow, knowledge maps of internal resources and external resources
2. Strategic planning
3. Human development
4. Process management

The list can go on and on. But the most important thing for KM practitioners is to provide a balance view of what KM is all about. Which is more than IT, technology and data. It's all about human. If business fail to recognize this, then they fail to recognize their own valuable assets.